Libraries and Transliteracy blog: Gone, but not forgotten!

I am very sad that to read that Bobbi Newman and the crew at the Libraries and Transliteracy blog are closing shop.  In most parts of the country we are just opening the door to Information Literacy and have so many more battles to win before we offer true support to Transliteracy.  We will dearly miss the guidance and support they offered through this blog and can only hope that the void this departure leaves will be filled with motivational visionaries dedicated to this cause as a beacon for librarians into the future.

Below are some favorite presentations posted recently to the Libraries and Transliteracy blog and below them, excerpts from a February 2011 post by Bobbi introducing the concept of transliteracy to beginners.

Framing Transliterate Learning Through Inquiry and Participatory Culture from Buffy Hamilton

Transliteracy, customer service and the future of from Anthony Molaro

Exploring transliteracy from Bobbi Newman

ALA 2011 - Why Transliteracy from Lane Wilkinson

Beginner’s Guide to Transliteracy

February 27, 2011 — Bobbi Newman

Where did the term transliteracy come from?

 . . . . . . . . . . . .

Thomas, et al, posit a very specific origin to the term transliteracy:

The word ‘transliteracy’ is derived from the verb ‘to transliterate’, meaning to write or print a letter or word using the closest corresponding letters of a different alphabet or language. This of course is nothing new, but transliteracy extends the act of transliteration and applies it to the increasingly wide range of communication platforms and tools at our disposal. From early signing and orality through handwriting, print, TV and film to networked digital media, the concept of transliteracy calls for a change of perspective away from the battles over print versus digital, and a move instead towards a unifying ecology not just of media, but of all literacies relevant to reading, writing, interaction and culture, both past and present.

What is transliteracy?

Sue Thomas and her group use this working definition:

Transliteracy is the ability to read, write and interact across a range of platforms, tools and media from signing and orality through handwriting, print, TV, radio and film, to digital social networks.

The definition of transliteracy continues to be expanded and refined, but, as Ipri points out:

Basically, transliteracy is concerned with what it means to be literate in the 21st century. It analyzes the relationship between people and technology, most specifically social networking, but is fluid enough to not be tied to any particular technology. It focuses more on the social uses of technology, whatever that technology may be.

How is transliteracy different than media literacy, digital literacy or technology literacy?

Transliteracy is an over-arching concept that is not meant to replace any of the other more specific studies of format-specific literacies. It sits on top of these other literacies in an attempt to understand the relationship among them. As Thomas, et al write, transliteracy

offers a wider analysis of reading, writing and interacting across a range of platforms, tools, media and cultures, transliteracy does not replace, but rather contains, “media literacy” and also “digital literacy.”

They go on to posit that

transliteracy calls for a change of perspective away from the battles over print versus digital, and a move instead towards a unifying ecology not just of media, but of all literacies relevant to reading, writing, interaction and culture, both past and present. It is, we hope, an opportunity to cross some very obstructive divides.

Unlike many literacies that have a particular focus, transliteracy attempts to be all-inclusive. According to Thomas

transliteracy is not just about computer-based materials, but about all communication types across time and culture. It does not privilege one above the other but treats all as of equal value and moves between and across them.

. . . . . . . . . . . .

Check out the archived Libraries and Transliteracy blog for the rest of this post and many other even more compelling ones.  Thanks Bobbi, Tom, Anthony, Lane and Gretchen for your leadership.

Librarians do what search engines can't

Jenny Campbell - http://comics.com/flo&friends/2011-04-13/

As frustrated as I get with library budget cuts all around us, we are seeing a more and more vocal core of support in communities across the country. The following excerpt appeared in an editorial in the Houston Chronicle on March 31. If only the decision makers and majority of population of communities and schools realized what this editor defines.

The infoverse has exploded. Data still comes in book form - and in a bazillion other forms as well: among them, databases, online journals, architectural plans, maps, photos, microprints, CDs, DVDs, podcasts, posters, manuscripts, Tweets, [blogs,] musical scores, scripts, magazines, software and web sites.

Librarians make it possible to navigate the wilderness.

Handed a difficult question, a good librarian happily hacks through the data jungle, sorting the good info from the bad, and procuring exactly the answer you wanted.

But great librarians do something even better: They help you ask a sharper question, then find the answer you didn't know you needed.

Maybe printed books will largely disappear in the next decade. Even so, we'll still need libraries - because we'll need librarians.

Thu 03/31/2011 Houston Chronicle, Section B, Page 8, 3 STAR Edition

http://www.chron.com/CDA/archives/archive.mpl?id=2011_4958826

The amazing power of the reference interview! Define a question to improve the outcome. What a concept.

Google's most recent Webinar, May 4, 2011 "Writing successful search queries," describes "predictive searching" and describes, the "number one rule of search engines [is to] search for you answer, not your question." This is good start, and as a HUGE supporter of all that is Google, will benefit users who stumble upon and understand this concept, but for now, and judging by the interactions I have at work and throughout my daily life and the media I interact with, the vast majority of our population can still benefit from the expertise that librarians can provide.

I just got back from SLMS conference in Buffalo, NY. I hope to post more here on that later but suffice it to say, conferences are sooo motivational and empowering. This one offered so much info, it did not help my focus on one aspect or another but filled my brain with ideas for teaching, learning, improving and advocating.

Google in the kitchen

Sunday afternoon, sitting at home and looking for recipes and what did I find? Google has made it easier than ever before to find exactly the recipe you are looking for. Search recipes by ingredients, cooking time & calories.

Not only did this help me find exactly the recipe I was looking for more quickly than I ever could have on any of the recipe database sites, but now I have a new tool to share with our cooking classes. Bon appetite . . .

Check out the Google Blog introduction to this new tool "Slice and dice your recipe search results," posted on February 24."

Quality service = Priority one

"Why can't librarians learn to serve?" OK, maybe I shouldn't try to re-write My Fair Lady, "Why can't the English learn to speak," and maybe I shouldn't judge librarians before I technically am one, but with budget cuts and the pressure to compete against book stores, the Internet, television, and more, I believe that as individuals and as a group, when we are faced with an opportunity we need to step up.

In the last several weeks I have observed some exceptional librarians: ones who can answer multiple requests simultaneously and who can often predict upcoming questions; who in many cases have prepared pathfinders and brochures to answer them before they are even asked. I have seen librarians doing three different things at once with ten successful results and am in awe of how they do what they do!

Sadly though, not all librarians are as talented or as committed. I have seen school librarians create atmospheres that cause teachers and students to stay away; whose strategy seems not to be to collaborate but to hibernate. I am frustrated each time I see a school where the library seems "off-limits" and the librarian unreachable, but I am just as frustrated each time I visit a community library where patrons are not offered the best service possible.

A couple interactions I witnessed at a larger, local public library recently are representative of the type of failure that I find most irritating. I was aware of complaints regarding the service at this library but was truly frustrated to witness the lack of motivation firsthand. I was trained in retail with a customer first mentality and I believe, as did my reference professor who works as the head of reference at a local university, that librarians should be pro-active, often in front of the desk, in their approach to library service.

Contrary to this approach is the lack of service I saw offered during a one hour visit last week. In one instance, a young adult patron asked where the Stephanie Meyer books were located. The YA librarian, as indicated by a badge she was wearing, who was building a rather pathetic display, answered, "They'd be under MEY in the next aisle, but they're all on waiting lists right now because they are so popular." With this she ended the conversation. She made no effort to offer this student the option to join the waiting list and, in my opinion, more importantly, she made no effort to conduct a readers advisory interview and suggest possible alternative books.

In another case, just a few minutes later, a patron approached the reference desk while I was seated nearby. This patron asked if the library could get copies of a rather obscure television program from the 1970's that he had already discovered was owned by another branch. The librarian checked and told him the tape was checked out and not available. Again she did not offer a hold or any other alternative and was in the process of turning the patron away.

In both cases I took it upon myself to help the patrons, the first one without the librarian's knowledge, and the second right in front of the librarian at the reference desk before she had time to dismiss him altogether. The first patron, a veteran of Harry Potter and Eldest series', left the library with the first two books in the series by Rick Riordan beginning with The Lightning Thief. (I have not read them but my son has and says they are very good.) I suggested to the librarian and the second patron as he was leaving the desk, that all 24 episodes of the TV series he was looking for were available on Hulu.com and showed him, on library computer I was using, how to access the site.

Both patrons, and a third that I assisted before leaving the library, thanked me. The reference librarian (working the desk) also thanked me, claiming she had never thought to search Hulu, but sadly, she never thought to search anywhere. She and the other librarians at this branch and, sadly, many others are willing to put forth minimal effort and the easy answer without regard for the true, often underlying needs of our patrons. If our patrons can't get more from us than they can from their own search online or poring through the stacks themselves, what good do we serve, and what right do we have to be employed in this "non-essential" service position?

Part of what we learn as librarians and what good salespeople and retailers and even doctors, lawyers, and therapists learn is that customers, patrons and patients do not always know how to ask for what they want or need. It is the job of the professional to discover and to satisfy the true want or need. If we do not step up, as individuals and as a group, to make this satisfaction a priority, we will, as individuals and as a group, be out of a job.

Putting our current economy aside for a moment but not putting aside the reality of our modern, techno-savvy environment and communities, it is my opinion that library services and hours are not usually cut because of lack of need, but because of lack of perceived value. It is our job as professionals to prove our worthiness every day through the benefits that we return to our patrons and community. If we do not offer these services and benefits, the perceived need for the library and the librarian plummets and it becomes our own fault that jobs are lost.